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Support

We're here to help you with any issues or questions about Chroma Jump.

Frequently Asked Questions

How do I play?
Tap to jump upward. Match your ball's color with the obstacle segment to pass through safely. Collect stars for points.
How do color switchers work?
When you pass through a color switcher (the small colorful circle between obstacles), your ball changes to a random color.
How does the level system work?
Every 50 points you level up. Higher levels mean faster obstacles and new obstacle types.
What does "Watch Ad to Continue" do?
After a game over, you can watch a short video ad to revive and continue from where you left off.
How do I reset my high score?
Uninstall and reinstall the app to reset all saved data.

App crashes on startup
Make sure your device is running Android 7.0+ or iOS 13+. Try restarting the app.
Ads not loading
Ensure you have an active internet connection. Ads may take a moment to load.
No sound
Check that your device volume is turned up and not on silent mode.

If you need further assistance, please reach out to us:

We typically respond within 24-48 hours.